NOT UK SHOP - products are shipped from Austria, very long delivery time. I bought Pedagogical sensory swing for children. The sling is very poor quality, feels very plasticky and edges aren't hemmed, looks unfinished. I bought it for a birthday gift but I ended up buying something else as I couldn't gift something that looked like this. Photo showing what is included is misleading - there is no piece of metal included to secure sling to the ceileing. Only tape and one metal snap hook. I contacted the shop via email soon after I received my package asking for the advise and to express my disapointment but I received NO answer, even though I sent couple of emails at different dates. I DO NOT recommend product OR shop at all.I provided feedback as I've been asked to do so by email, but my review has been removed. I wrote another one directly on their website, but since "Your review will be published as soon as it is approved by the shop admin" I am afraid it won't be visible to anyone. EDIT to repy:Thank you Carmel for your reply, but I have already contacted your customer service 3 times providing all the details (including order number) and I got no reply to the date.
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