VERY disappointed with my order. I was very excited to receive the two toys I purchased for my baby, expecting brand new items as advertised. However, what I received was completely unacceptable.Both toys arrived in a clearly used condition, there are visible marks on them, they are dirty, and the packaging was ripped and previously opened. I have attached images showing the condition of both the toys and the packaging to support my claim.This is not only frustrating but also feels like a form of dishonesty. I paid for new items, not secondhand goods. The poor state of the products and packaging, combined with the lack of quality control, reflects very badly on your service.This kind of experience is not only unacceptable but amounts to cheating your customers
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