My order was delivered to the wrong house. It was delivered to a completely different road which is not the companies fault but when I made them aware asking for a refund or replacement- they told me to go collect it from the house it was delivered to. 6 weeks have gone by and I've still not received any refund or replacement, they just keep telling me royal mail won't get back to them and I should try retrieve it. They take so long to reply to my emails and its absolutely ridiculous that their solution is for me to go out of my way to get it from a random house that has probably binned my parcel.I had to put in another order in the end and the cream is rubbish anyway. I bought the strongest and it barely numbed the area and didnt last long. Avoid this company completely.
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