Recently had a problem with a deposit being transfered into my account. I thought the company I was dealing with were fobbing me off. Turns out I had a block on my account put there by the bank that apparently rang me once and when I hadn't answered they left a message, which I didn't get. For 4 months I kept having to deal with the company. 3 times I rang the bank (always a difficult operation) to make sure I was providing the right details. On the third time I was told about the block. At this stage I had activated AFCA. Started on the 6/11/25, finally sorted early March 2026. They don't care, they are merging which apparently will make it better!
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One of Australia's largest Mutual Banks, supporting teachers and their families with savings accounts, loans, insurance, term deposits, credit cards and more.
