This credit card let me down big time when I tied to use it overseas. I had all my settings toggled to allow overseas purchases but the first time I tried to make a purchase my card was blocked by their fraud department. Totally embarrassed and let down by this bank. Luckily I had a CBA card to fall back on. The fraud department said they couldn’t see my card settings! What! This is just a hick bank and will be closing my account when I get home. Reading other reviews I see I’m not the only one this has happened to. Trying to contact them is near impossible too. Another experience happened where they let a scammer make a purchase on my credit card after they made multiple attempts. Incompetent fraud department.
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One of Australia's largest Mutual Banks, supporting teachers and their families with savings accounts, loans, insurance, term deposits, credit cards and more.
