The quality of the product was unacceptable, further aggravated by intentional delays in resolution. I purchased several shirts from a well-known brand, but two shrank drastically after the first wash, despite following the care instructions. This indicates a lack of basic quality and durability. The company's response was equally frustrating; they continuously attempted to delay and deflect responsibility, asking irrelevant questions and disputing clear evidence. This approach feels like a deliberate strategy to wear down customers. According to consumer law, products should meet satisfactory quality standards. For a brand that positions itself as high-end, the quality and post-purchase service are severely lacking. I no longer trust this brand and strongly recommend seeking alternatives.
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TM Lewin Shirtmakers London for quality mens shirts, ties, cufflinks and suits, and exceptional range of womens shirts. Styles include casual shirts, cutaway collars, fitted shirts and double cuffs
