Despite my initial anticipation for the service, I am disappointed to report that the repair of my terrace door handle has yet to be completed after a three-month wait. Communication with the team has been less than satisfactory, often marked by significant delays in responses and an overall lack of professionalism. When they finally arrived for the job, it was disheartening to find out that they brought incorrect equipment. Instead of rectifying this issue promptly and completing their task as promised, there was an unexpected departure from site without any resolution or further communication provided. This experience is far from what I had expected.
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