I have an incomming delivery and I have been sent a bill for vat etc. My account with Fedex is in credit so I want to offest this credit against the new bill. Nearly everytime I get a bill from Fedex its has a different account no. I tried to telephone them, what a joke. After selecting 'Accounts Payable' I am transferred to the UK Prison Visit Booking system....what!!!!! I tried every other option but just got a recorded message telling me to check their website or send an email. I have emailed a number of times but every email is ignored. I have never come across such contemptuous treatment of a custmer by anyone before. To say they just don't care is an understatement.
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