My parcel is now in the Tallaght depot for over 1 month.. infuriating service. The customs clearance process is a joke, they wash their hands of it saying that they have no influence in the process, well why have every other delivery company not got the same problem? Even if they have no influence in the process, they could make some effort to give you some detailed feedback about that status of the parcel. It's an absolute sham of a company. Same automatic responses when you try to enquire about the status of your parcel. The order status updates every day with the same line "Shipment arrived at TNT location". Pathetic. If I see that TNT are processing any of my orders from now on, I'll be immediately cancelling the order. No reputable seller would deal with a company like this. Worst of the worst.
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