I ordered a large, heavy, fragile item which came from Spain. I was worried because of the reviews here but TNT/FedEx delivered it with such care, no signs of damage, not even a dent on the box, absolutely fantastic. So then I thought, maybe you mainly only hear about the bad experiences here? The updates from Tallaght on the tracking were accurate and the delivery man called in the morning to make sure I was home. He used a pallet truck to bring it up my driveway, then helped me carry it inside. It was 1 day beyond the estimate but this didn't bother me since the item was so well looked after.
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