tnt.ie

1.3
1.3 Based on 140 reviews

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Eadwulf Smith
Very poor service, avoid if you can

Yet another poor service with TNT. Was meant to receive package on Wednesday, but it did not arrive, when checked tracking showed that they tried to deliver on Tuesday, but no one home. No note left. Tried to ring customer service on the phone number provided by place it was sent from. No signal. Went to TNT website and only contact form, no phone number. Filled it out on Wednesday, but no reply. Finally managed to find some phone number online. Rang them on Thursday and organized re-delivery for Friday. Package did not arrive on Friday. Rang them again, was told that address on the package is wrong... corrected the address and was told that it will be delivered on Monday, because they do not deliver on the weekends... TNT is sitting on this package for a week and best thing is that their depot is 10min drive from my house. Poor customer service, poor service in general. Avoid

1
Date of experience: May 20, 2022

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