What a sh..ty companyWe import a lot of goods from China and have been using different shipping companies over the past years. But I can guarantee that there is no other shipping company worst than TNT.Just to tell you about this last shipment that we still have not received. It is a shipment that has been on its way for almost 3 WEEKS. Just last week we sent a shipment with Fedex and we received it today but the TNT shipment is still on its way. Contacted over 20 times and the system was showing the shipment was here in Dublin. We were contacted by their import department and paid all the custom charges last Friday and were told we would receive them by Monday (today) and no sign of it. Contacted the customer service and were told we would receive it today and just an hour later the system suddenly changed mind and the shipment was shown to be in the UK again. Seriously>???? Contacted the customer service again and yes out of 8 packages only one is in Dublin and the rest are still in the UK. Interesting enough the one single package in Dublin will not be delivered as they are waiting for other packages!!!!!!! We have tried their sh..ty service several times but not a single good experience. I don't know how a shipping company can survive like this.
Claim your business profile now and gain access to all features and respond to customer reviews.