tnt.ie

1.3
1.3 Based on 140 reviews

...

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Jean Coleman
The original delivery was scheduled for…

The original delivery was scheduled for Friday on the 2nd. For no reason and without any contact it was rescheduled for Tuesday the 6th before 9am. At 10am I contacted the costumer service who are polite but nonetheless useless to tell me that the delivery will take place on Tuesday but until 6pm. At around 4pm I looked at tracking site only to be informed that a non-existing delivery took place but I was not able to be reached, despite being home all day after taking the day off to make sure of the delivery. I contacted again the costumer service only to be told that the hope to deliver the parcel maybe tomorrow. Unacceptable if can be considered service. I was also told that I will be contacted by a supervisor. Guess what I haven’t.

1
Date of experience: Apr 06, 2021

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