>>>>>>>>>>>>>>>>>>>>>Updated >>>>>>>>>>>>>>>>>>>>>This has been running now for 40 days. I have not received any response from TNT to any on now 20 emails yet by I am receiving threatening letters from them - Time to go to the social media channels to try to resolve this because frankly TNT don't seem to give a damn about accuracy or customer service >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>I would never use TNT after a very poor experience last year however I have received an invoice for a FEDEX shipment they have handled. My address on the invoice wasn't even in the correct county. There were no consignment details for the FEDEX invoice they handled. Like everyone else I had no joy with any of the Customer service lines with three hours wasted over several weeks.I do not pay a 234 euro invoice without some proof of its legitimacy (and given the TNT cant even get my address right I suspect they have got something wrong) therefore I emailed their team for additional information and requesting to update my postal address. A WEEK LATER I was cc'd on an email from a member of the disputes team asking someone to assist AND THEN HAVE HEARD NOTHING SINCE. A month has gone by and i have received another invoice from TNT with the wrong address details - I would never have even received this unless I had post forwarding. The saga continues with total silence from TNT - no customer service response. Take your business elsewhere and save yourself the heartache.
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