First of all, I have emails and documents to ensure what I am saying is exactly as it happened. So anyone who has questions i will gladly show. I contacted TAX NETWORK USA on 7/11/2024 about my tax issues I have had. Do too a divorce that ended up being an issue, there were years that the IRS was questioning. Even though you could see my taxes i had sent in on the IRS website, they claimed they did not receive them. I made the mistake of waiting instead of talking to the IRS immediately. I told Tax Network about this and they said they could use that to negotiate with but instead they did nothing. In return I got a letter from the IRS. I contacted Tax Network USA on 7/11/2024 to get 2021/2022/2023 completely settled with the IRS. I paid 1500 dollars that day to have them start. So I waited. I waited until February of 2025 to reach out to them to see what was happening. (I had literally not heard from them since i paid them) They did respond within a few days. They send me a questionnaire of what I need to send. I return the documents and am told thank you for my fast delivery of the docs. I start getting letters from the IRS telling me I need to get this done immediately. I contact tax network and they tell me they will contact their legal team to take care of it. I eventually get a letter saying I will have my wages garnished if I don't pay by a certain time. (The entire reason I contacted Tax Network was to avoid this exact thing!) I contact them again and again im told they will contact their legal team. I keep being told they are taking care of the issue but eventually I start having 15% taken out of my check every two weeks. Which was supposed to be the whole reason I contacted tax network to begin with. Finally, Im given a contract by the IRS stating for me to pay off what I owe. Which was 200 a month for 76 months. I return the documents and get it done. Okay cool. And yet,Still, the IRS is garnishing my wages. Then im told I need to send in all sorts of additional information for them to stop. Eventually, August 15th the IRS stopped taking my check and I just paid my 200 a month bill. I asked why they did not negotiate a lower settlement amd I was told after the settlement of the 200 a month they would work on lowering the final amount that i owed of 11k with interest turned to 15k. ( I was told that it would be easier to negotiate with the IRS once i started making my initial payments on what i owed). They did none of that. Ive had zero contact at all. Now, October I get a letter stating I owe for 2021 or ill have my wages garnished again (which should have been a part of the 15k I am paying back for 76 months) amd I contact Tax Network about my issue on 10/6/2025. No response. 10 days later (10/16/2025) I send another message. No response. 1 day later 10/17/2025. No response. This company has stolen 1500 dollars from me. They did not negotiate what I owed to the IRS. All they did was send what I had already sent and gave me a copy of what I owe with a 200 a month payment with a crazy interest rate. I owed 11k and am paying over 15k. I cant even get a response back from these people. This has truly been an absolute awful experience and if anyone disputes a single thing I have said, I have saved every single text and email. I have copies of every single thing ive sent to them. So please, try to say I am lying. I have mentioned every single experience from start to finish how it has gone besides mentioning the 3 individuals names i was in touch with during this process. Which i will not. . Do not use this company. I wish I could have my money back and deal with this myself.
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Tax Network USA is a nationwide tax firm located in the Encino, California, north of Los Angeles. Our mission is not just to solve tax problems, but to provide a customized, high-quality customer service experience through the tax settlement process.
