I have to admit — I was let down by the shipping time (2 weeks) and the sizing was smaller than I expected. Nonetheless, I will keep shopping here because of the quality and excellent customer service. The shoes are crafted well, and the attention to detail impressed me. When I reached out to the support team about an exchange, they were very responsive, which is rare nowadays. They collaborated with me to find a solution and followed up to make sure I had a positive experience.
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