Accidentally bought Revolut voucher instead of virtual prepaid card. Code viewed but NOT redeemed — completely unusable in Iran (sanctions block Revolut). Explained error + financial hardship (20 days salary, war situation) to support. Asked for refund/exchange/credit — ignored or denied. Strict policy on unsealed codes unfair for real mistakes. Disappointed, avoid if in restricted countries. 💔
Update: Chose wrong Revolut Rewarble voucher under “Payment Card” category (thought it was standard virtual prepaid). Code unsealed but unredeemed and useless in Iran (sanctions block Revolut).
Contacted support multiple times about error, financial difficulty, asked for exception/refund/credit. Response: “your mistake,” no help.
Categories misleading — Rewarble items mixed in Payment Cards. Policy strict on unsealed codes, no exceptions for unusable regions. Delivery ok, but poor support for disputes. Be cautious.
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We offer game codes and epins for people all around the world. The codes and epins that we sell are available for a range of countries, regions and currencies.Our goal is to deliver your codes quickly via e-mail and make you feel that after-sales support is always with you.
