Beware shopping on tokopedia platform. Especially beware when the chosen courier is J&T (auto choice when you’re on Plus free delivery package). If you must shop, shop low value items for when you have problem with either the items you purchased, the seller or the courier stealing your items you will NOT get your money back. Tokopedia will NOT resolve your problem, you will get robot messages until you get tired and give up (that’s the strategy). When your problem involves J&T courier rest assured you will lose money. Tokopedia and J&T have common shareholders so it’s left and right pocket for them. I have since migrated to Shopee for all my purchases. Not that much better platform but am happy knowing no more business for Tokopedia.
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