tokopedia.com

1.6
1.6 Based on 48 reviews

...

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Dorothy
Not Secure At All

Came out strong to be one of competitors in online shopping world.Sadly turns out they are not as good as they would claimed.They offered the basic secure and quick online shopping like other site.The thing that made them so bad is: They are not as secured as they claimed to be.If the consumers get scammed or at least get a damaged goods, the refund will never works.They don't really care about it and as long as the seller can give a delivery tracking number then they are safe (even if the delivery tracking number is not valid!).The customer service last resort is saying: Please sort it out with the seller directly.Then what is the customer service here for???Very bad experience. Not recommended.

1
Date of experience: May 27, 2018

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