I've been using the app for years now. I'm happy that I could see Tokopedia is growing better and better, to the right direction. But, as the company getting bigger, need to put more attention to the logistic partner.I had this fake delivery experience from one of the logistic partner a week ago. My package was never delivered. It was recorded I received the package in the middle of the night. No proof of delivery was uploaded on the system. Then a suspicious number contacted me asking for a photo of my garage. Then I asked Tokopedia Customer Service team for a help. I'm so grateful the issue was resolved. Customer Service team was so helpful. I really appreciate the support. Thank you, Tokopedia.
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