Tokopedia is not clear about deactivating the buyer's account at carelessly because it has reached the diamond level. Don't hold big events like WIB, if you don't have loyal customers as a goal, you just don't throw them away, Tokopedia will always looking for new users. Account is deactivated for no apparent reason, I have been loyal user for 5 years, it's better to move to shopee even though the application is worse but the CS and promos are still reasonable. Loyal users are given special rights such as bigger discounts than free shipping a lot with low minimal purchase as 10K IDR, when many transaction with free shipping detected then account is deactivated.I Will remove this review if Tokopedia give my account back and explain why my account deactivated
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