A parcel from my company has been delivered to Toll Global in Rotterdam, for some other party / ship. I have a confirmation from GLS it has been delivered but anyway Toll claims that they have never received the parcel. When trying to contact their staff about it I was constantly rebuffed. Their employee Julio Bernveldt was extremely unfriendly and rude to me. I understood they are big company and do not want to bother with small issues like this, but I simply cannot understand how someone can be so arrogant and careless and how a serious Company in developed country can function like this?!
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