Update: Here we are 10 days later. Amazon sent me some items 2 days after this review and used TOLL again, and again the local TOLL depot (Rockhampton but I think is actually in Gracemere) has had my parcel for well over a week. Delivery was meant to be yesterday. I am sick of this company. Stop using these companies to save a few pennies folks.Have my parcel at the local depot (Rockhampton) for a week now. When I inquire where it is as the final day for delivery is today and no notice of it being out for delivery via tracking just get told "Sorry, it might be there tomorrow, maybe. Keep checking the tracking. bye"This happens every time when I am sent items via TOLL. What would take a couple of days with most couriers or Australia post, always takes 10x as long with TOLL.I'd give zero stars if I could. I'm going to avoid any company that uses them in future when possible. Which can be a challenge as Amazon sellers seem to be using them more and more these days.Seriously, these guys have replaced Fastway/Aramex as Australia's worst delivery company. And that's saying something. Aramex has actually been getting good with deliveries recently, TOLL should take a lesson from them.Ridiculous delivery times, worse that they hold your items for so long when I literally live a 5 minute drive from their location. Seriously over a week for what should have been a next day delivery once they receive the items.And the items were sent and being received in the same state, not like these are international deliveries. (I get things from China faster via regular AusPost than I do locally through TOLL)Any other courier I'd have my items already. Like a week ago.I'm a patient guy, but how long TOLL takes is just ridiculous.Bonus complaint: My last delivery from TOLL, some sensitive electronic equipment, on a Saturday, where both I and my wife were home and front door wide open, they didn't knock, and did they put the box in one of the many dry areas available?Nope, put the box down on top of a puddle. And the box looked like it had been in a game of footy....Thankfully the contents were ok.It's like this every damn time with TOLL.Never had a delivery on time with them.Also, also. Good luck with tracking. If you google Toll Tracking. The TOLL sites? Your tracking numbers will not work. Instead you have to go to some myteamge site, which has almost nothing on it about being related to TOLL. Backwards is the only way to describe it.
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