This company is totally incompetent in so many regards it is incomprehendable. I placed a simple order to be shipped to me across Melbourne. It sat in their depot undelivered and even a month later after multiple phone calls I still havent got it!! Everytime I ring after finally tracking it in their system they then say they will have to get someone to phone me back - they never ever have done. I ring again- same process - even cutting me off. Then they send me notification about my shipment but guess what it is someone elses shipment not mine!! Absolutely crazy . Over a month later I am still trying to get them to deliver the parcel (10 softback books!!) to me. I have told the publishing company - NEVER EVER USE TOLL AGAIN _ TOTALLY INCOMPETENT. Worst experience in 40 years of dealing with couriers in my professional business. Unbelievable incompetence on multiple levels
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