TOOL more like.Useless has hit a new depth of meaning. Can't believe the chain of events and staggering levels of incompetence on show for the world to see. This company couldn't run a bath. If the Darwin awards extended its reach to transport companies then no company will ever steal their crown. Not even TNT road. It took 4 weeks to send a parcel from Syd to the mid North Coast. That's with me micro-managing them every inch of the way. Every call centre person had different levels of misunderstanding about how the company works. My case was raised to 'Urgent status' being assured someone would call to explain the situation. No call ever came. The final legs of the journey were fobbed off to a local business because sending parcels all the way to nominated addresses is just to hard apparently. I would have had better performance from slipping a hitch hiker $20 to drop it off at there leisure whenever they felt like it.NB please remove 1 star rating, had to hit one to get the drop down box to write in.No Stars Zero, I give them zero........PS bring back the guillotine for Corporate Fraud. Lot of heads are going to roll for this company. Finally exacting the Toll they deserve.
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