I am only choosing 1 because there is no option to give 0. If Toll has your package - consider it gone/lost/donated to the greater good. My parcel was collected nearly 4 weeks ago and seems to be just sitting there. I have tried to call multiple times but get stuck on hold forever waiting to speak to someone. I have called 4 times and have held for 54minutes, 87minutes, 35minutes and 43minutes but have had to ring off each time before even speaking to someone as I can't stay on forever unfortunately as I have a job that I have to do. Maybe I need to take annual leave to sit on the phone all day in order to get hold of someone to find out where my package is??? Absolutely disgraceful. Would not recommeind
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