I have had a parcel picked up from Toll 3 weeks ago. I called today and the contact center said - 'it's a mess down there, the managers are trying to sort it out. Packages everywhere and there's no system- they are trying to put one in. They don't know what parcels came in when'. She wasn't able to tell me when I might receive my parcel & 'didn't want to give me any false hope' that I might get it before the beginning of December. I won't order anything if the courier is Toll. I was also advised under Level 3 they are unable to offer pick up (if they happen to find your parcel).
Claim your business profile now and gain access to all features and respond to customer reviews.
