Recurringly bad. Had drivers not be able to find my very urban mappable house (to a point they wrote instructions on the box of how to get to my house from either road for the driver). Had multiple packages just not be delivered on the day they were on board for delivery and return to depot. They cite that they were too busy etc (then the boxes show up damaged or with instructions written on them!). We pay for a service and they're honestly just taking the mickey now. There's One driver who when I see I am relieved. But I haven't seen him in a while.
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