tollgroup.com

1.2
1.2 Based on 201 reviews

...

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Shawn Lewis
Disgusting customer service.

My Toll states that my packages arrived in Brisbane on the 30/09. I’ve received four texts on different days saying that my packages would be delivered that day between 8am- 6pm. On each occasion the packages were scanned back into the depot between 4:30pm and 5pm. It’s now the 11/10 and once again my packages have been returned to the depot. Complaint made via email and the only feedback I’ve received is that the driver ran out of time. So frustrating knowing that my packages are sitting in a Brisbane depot and I can’t do anything about getting them.

1
Date of experience: Oct 11, 2021

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