Gate to come from Auckland to a short distance south of Hamilton. Simple? Nope! Gate and a second box, containing hinges, went to Coromandel. I called to find out where our promised delivery was. No idea. Then they thought it was with Coromandel Couriers - why? The delivery address is in the Waikato! Can you call them? No, I have emailed them. So, I phoned them. Hinges were already on their way back to Auckland but the gate had been missed so was still in Thames?! This was Monday. Tuesday: both on their way back to Hamilton but nothing arrived at our place. Level 4 lockdown: Advised they can still deliver and both boxes had been loaded onto the truck this morning. I happened to walk outside and saw the Toll truck. Driver had decided nobody was home and couldn't deliver the gate. Thank goodness I had gone out! Gate unloaded. Second box? Don't know where it is!! I want my delivery fee back and will strongly recommend nobody uses this crowd.
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