Horrible company with TERRIBLE customer service. They lost my parcel from Zara and gave me the worst customer service I've ever received from a courier company. They kept me waiting for 20/30 minutes every time I called, or hanging up on me. I had to call them 3 times to be able to speak to a supervisor, and after that wait 20 minutes to speak to one... they lied to me, they told me things the supervisor told me differently... SUCH A TERRIBLE COMPANY! And my parcel never arrived. They close earlier than what they say they close and leave you hanging waiting and calling like crazy for them for something that you paid for. NEVER USE THIS COMPANY!
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