Never ever did I have to handle with such a lousy transport company. Customer Service is not worth the name. They have no knowledge of what is going on with parcels. They can’t even call a depot in Australia to find out where the parcel is. Trying already for 2 weeks to get a missed package to my address. Promises, vague answers, investigation team. Heard it all. In the end I told them to return the package back to the sender and hopefully I will get my money back. Be sure you check who is going to transport your package. If it is Toll don’t buy!
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