I would give them a score of zero if I could because you can't rate a service that doesn't exist. I bought something through amazon.com.au and Toll was responsible for delivering the item. Unfortunately, Toll did not attempt to deliver the item. I just received an email to say "sorry we missed you", while I was sitting at home waiting for it. As soon as I got the message I called them and was told that they would retry to deliver it within 24 hours. I waited 48 hours and called again only to be told that my property was too hard to access which is a lie. They didn't even attempt the second delivery and started spouting fictional problems as to why they couldn't/wouldn't deliver it. I now have to pick it up from a 'newsagency'. What's the go with that. They are dishonest and lazy and will go out of their way not to do their job. Use any other delivery service if you have the option. Do not use this dis-service.
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