Toll is a business that has no actual reason for existence given their performance and no credibility in the attempt to transport and deliver packages. They lost a good size package for days, they never reached out with an update. When they “attempted to deliver” they offered no proof - No sorry we missed you card. I was right there minus going to the bathroom for 90 seconds. When I called they offered to redeliver the next day as they can’t contact drivers to help make good business decisions to make up for prior ineptitudes. In 2020 you can’t contact a driver? No supervisor available. They don’t care. My delivery instructions to retailers for online orders now “Permission to leave at front door. Please do not use Toll as I will never receive the package. I’d rather wait a day for you to engage another provide than play games with a delivery company that can’t deliver.”
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