tollgroup.com

1.2
1.2 Based on 201 reviews

...

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Hester L.
To date I have not received my parcel

To date I have not received my parcel. Most unfortunate that Berlei via Amazon uses Toll as courier.I checked tracking details, my parcel was to be delivered yesterday, I was home all day. The recent update said they could not deliver cause no access to property - the Toll courier driver lied.The main entrance to my apartment does not have an intercom, main entrance door is not lockable - Aust Post and Amazon has made many deliveries to my apartment without any problems. Calling Toll is a nightmare. Finally got through and the lady said there would a text sent to me for the pickup location for my parcel. I am still waiting for that text message.One suggestion to anyone selling on Amazon, try not to use Toll as your courier as you can read by the REVIEWS.

1
Date of experience: Sep 18, 2024

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