As others have suggested, do not use any e-seller using this apathetic and incompetent courier service.After traveling the length of the east coast to get to SA my consignment arrives in the Adelaide depot in the early hours of a Friday. That's where nothing else happens.After an online query and phone call on Friday afternoon I'm told they'll look for it on Monday! What the....So 9:30 Monday nothing on the tracking. I call and ask the Filipino call centre to put me through to someone in Australia. Who tell me they're still looking for it!I get a txt with nothing but a link to the website suggesting an update. There is nothing on the website. So another wasted call via the Philippines to find out what the txt is about.Send an email which I'm told they've found my parcel which needs re-packing! Why? Might get it the next day. Funny how it arrived packed exactly the way it had left the sender! More bull@$&.Utterly ridiculous and unacceptable attitude towards a customer query. They simply don't care.I think the measure of a reliable courier service is if their customer service is provided in Australia.
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