Super happy with Toll. My latest experience was above & beyond. Better than dealings with other couriers. I had a warranty repair with a business that would loose their own head if it wasn't screwed in. They had put my old address down for shipment & ignored me. Toll on the other hand was perfect. I called them & explained the issue I was having. No waiting on hold, straight to a human & they were super understandable. They created a toll account for me to watch the tracking. They said they put a note on the item to make sure it would go the correct address. I live in regional Qld. The item arrived at the depot at 8am. I was a little disappointed that I'd have to wait a day for the next delivery allotment because who doesn't like getting their stuff back. I got a notification at 2:10pm that it was out for delivery & received it within the hour. How's that for express delivery! I've never had a shipping company take express that seriously before. The driver asked a few questions about the delivery address to make sure it was actually me & the right address. They went above & beyond to correct a different company's mistake.
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