Honestly wish I didn’t have to give them one star. Spent a fortune having equipment sent to my home express - 3 days. Get notification at noon package is delayed. Ring them ten times to try to arrange for me to collect from their depot. Staff don’t even know they have a depot in Molendinar which they call Ashmore. Told them I had a job that required that equipment tomorrow and I needed it by 7am. Due to the time it would take me to get there it was impossible but possible that I could get a taxi or uber nearby to collect in time. “Sorry can’t do!” Had a lady tell me they could get it to a location I could collect from by 7pm - nope joint closes at 5:30pm. All I heard were the same “sorry miss” they’ve been trained to say. Paul Little ex-CEO would be appalled at how this company has turned out!! I’ll never use them again!
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