The store canceled my appointment just 45 minutes prior, citing a lack of hot water. When I inquired about nearby availability, I was told there was none. I then contacted another location that could accommodate us. After spending £250, an additional £80 was deducted from my account for missing the initial appointment. I attempted to call for assistance, but the receptionist kept hanging up on me. Very disappointing experience; I would recommend seeking services elsewhere.
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Multi-award winning hairdressing brand with more than 55 years of experience in education, superior client service and haircare expertise.
