I ordered two power tools from Tool Shop Direct. They didn't have one of them in stock so, instead of telling me, they sent a substitute. The tool they sent was missing all of its accessories and was not in its original packaging. They do not have a telephone number, so you have to contact them by e-mail. Typical response time is 24 hours. They refunded the cost of the tool, but not the postage cost. I had to order the tool elsewhere and pay the postage cost again. Tool Shop Direct could not have cared less. Buy from Tool Shop Direct at your peril.
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Tool Shop Direct for great prices on Hand Tools, Power Tools and Accessories. Low Delivery Costs. Tool Shop Direct Online DIY Shop Low Prices On Power Tools and Fixings.