Cahback didn't track. Lodged a claim. The claim still says waiting for Topcashback after a month. I have sent multiple messages as to why its taking so long for them to even look at the claim and start actioning it. No reply .EditThere is no misunderstanding, I understand the claim may take 1-3 months to process. The issue is that no one had even started the process by looking at the claim. Only after this review was left has someone looked at the claim and asked me for a copy of the receipt. If a receipt was necessary then why isn't it asked for in the missed cashback questionnaire? And is it really necessary if the order number has been provided. Seems like delaying tactics to make people forget to follow up. Not had anything like this from other cashback providers.
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