Order #TOPUS54592. Paid Top Deals Max $166.77 debit card 12/10/24for 2 pair binocular. Product received, but inferior quality. The issues are- 1) the optics are misaligned; the images don't line up. 2)The binoculars have high chromatic aberration; with high contrast, you see a rainbow at the edge. 3) The focal point is imperfect; there are no chrisp details. In summary, optically the binoculars are of poor quality.1/7 I emailed support@customer-star, provided photos and a complete explanation of the problem. I wanted to return the unused binoculars for a full refund.re: Ticket# 138930, 139141,147121. Every time I emailed about a refund, they email me a new Ticket Number. 1/20/25 I filed a complaint with the US Federal Trade Commission against TopDealsMax for failing to refund $166.77 for 2 pairs of optically poor quality binoculars.
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