Horrible customer service. My 3 accounts were closed back in July due to a technical issue on projectx. After going back and forth via emails they said they will one time reactivate my accounts. In reality they never did it properly. When the migration started to tradeovate only one of my accounts was moved to tradeovate so I emailed them to look into it. They said my accounts show no activity on their end since July (when they supposedly reactivated them) I sent them screenshots from projectx regularly trading the accounts going back all the way to July. If that information is not being relayed to their “server” how was I supposed to know this. Then they stoped replying to me on emails as well. They removed the one account that was on tradeovate as well and ghosted me on email.
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