FRAUD BY TOTAL VISA? OR A MISTAKE BY TOTAL VISA / BANK OF MISSOURI?Can NOT reach a live person on any number to discuss an erroneous billing statement, so far it is not even possible to speak to anyone at all. I am being wrongly charged a Late Fee after Total Visa failed to withdraw the funds as authorized by auto debit agreement. And now I received an email telling me "LET US HELP". I called the number listed only to get an automated system that put me in an endless vicious cycle of push-button hell that routes to nobody. And the dispute for is a printable form that looks like you must manually fill in form to scan, FAX, or snail mail (designed to discourage disputes). I Cannot even locate an email address to contact Total Visa for a dispute or return phone call...that makes me see this as a scam company (only my opinion). This is only my opinion, but this is how scammers operate, meaning you can never talk to them, see them or confront them to resolve an issue. I hope Total Visa contacts me to waive the late fee. If I cannot resolve this, meaning if Total Visa will not reach me, or if they do not contact me to offer a reasonable resolution, I will escalate it accordingly.*UPDATE: I've called each and every number I can find, the only rep I talked to told me he cannot help me with anything! He told me he cannot provide me any phone numbers for a live person! He also refused to provide any emails to reach Total Visa.
Claim your business profile now and gain access to all features and respond to customer reviews.