What a SCAM this company is!! Do NOT use unless you want to spend double the amount you were initially quoted. Please read the attached photo of my husband’s review and then Tower’s response. They take absolute no accountability for their actions whatsoever. I was told from day 1 that Eric would be by my side from start to finish. What a lie that was! Eric was incredibly hard to get a hold of! Not only that, but Eric quoted me over the phone for $13K. We went through every room to include the garage and shed. I told him about every single piece of furniture we owned. He said if you don’t know what it is called I will because I use to work in a furniture store. So tell me why when the movers FINALLY got to our house they came ill prepared and a day late without notice. I am the one who had to call and figure out where they were. Also, I should mention Eric assured me the movers had background checks and we upstanding people. Tell me why they opened my husband’s promotion bottle of beer from when he promoted to Technical Sergeant (E-6) years ago and the tried to hide it under the bathroom sink. That bottle had made its way through MANY of military moves and was never touched until now. Oh let me also talk about the amount of scratches and holes that were made and the amount trash that was left behind, rugs, and a vase. This was done out of pure laziness and lack of detail. We were told several times that we would be reimbursed and then to be told that it would not happen. What a TRASH company this is. Also, it got so bad that I was screamed at by family moving vans (the company tower hired to move of belongings) and our furniture held for ransom.
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Tower Moving Systems Is one of the Top-Rated Family owned & operated Moving companies. We have over 25 yrs. of moving experience and have kept our reputation, reviews , and A rated accredited with the BBB by servicing the customer needs, appointing each customer to their own Personal moving assistant throughout their move as well as a Great Quality assurance dept that calls each customer a few days prior to the move to make any adjustments to the order before pick-up to avoid any problems/surprises. We specialize in both local and long distance moving and give Binding Rates/ Flat hourly rates for local not just "Moving Estimates" we offer full professional packing services or specialized soft crates for individual fragile pieces of furnishings as well as offer free storage and re-delivery and set-up! With a 4.5/5 on Yelp and an overall 4.7/5 on all review sites Give us a call today as moving is one of the most stressful things one goes through and we take the "stress out of your move" !See more
