I had both a manicure and pedicure done here on the 4th at Richmond and Shreya (and one more)was the person who did the treatment, and just 4 days later my nails look worse than before the treatment. The cuticles are peeling badly, and the overall condition is quite poor.The manicure was painful — the technician pinched me 3–4 times while removing cuticles, and the pedicure polish was applied in a patchy, uneven way. It looks unprofessional and rushed.I also had paid for an extra 10-minute massage on top of the pedicure/manicure treatment. The technician stopped after just 2 minutes. When I questioned it, she resumed briefly but stopped again at 4 minutes. It felt like they were trying to cut corners at every stage and just felt robbed off my money. She didn't even apply the nail polish properly .. i think my 8 year old do better job!Overall, one of the worst salon experiences I’ve had. I regret spending money here and would not recommend it to anyone!!
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Our Founder Juanita Huber-Millet launched Townhouse with one goal: to elevate the nail salon experience.
We’ve thrown away the rulebook and reinvented it for the modern age, using years of industry research to perfect every aspect from start to finish. Say hello to flawless nail treatments, beautiful salons, and impeccable service that you can rely on every time.See more
