Absolutely terrible. They shipped me a part that their website and their customer rep said would work and it doesn’t. The connectors are different. I had to go back and forth with their customer service department at least 11 times to get them to agree they shipped the wrong part. I had to pay shipping to get the part and to return it, along with a restocking fee. I should not have to pay for their mistakes This is horrible customer service.
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TowUniverse.com is dedicated to serving you and all of your trailer and towing needs. With over 10 years of experience we are here not just to offer you quality parts but to extend support, service and help with installation. We are available by phone every day and are excited to hear your questions and help get you the parts you need. We deal exclusively with name brand parts. Many of our products come with lifetime warranty. When you contact us you will get someone that actually knows the product in and out and will be able to provide the answer to your question guaranteed.See more
