Ordered a Christmas gift. Tow Universe contacted me to see if I was happy with the purchase. I told them I was not going to install it until warmer weather, they understood that. I was going to install and after reading instructions realized I had Ordered something that would not work. Only the instructions had been taken out of the carton, item still in perfect condition. Tow Universe policy says no returns after 30 days. They will not take it back. It was my error but they have a market and could sell it, much more difficult for me. People are not coming to me looking for the part. Many companies have much longer return window than 30 days.
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TowUniverse.com is dedicated to serving you and all of your trailer and towing needs. With over 10 years of experience we are here not just to offer you quality parts but to extend support, service and help with installation. We are available by phone every day and are excited to hear your questions and help get you the parts you need. We deal exclusively with name brand parts. Many of our products come with lifetime warranty. When you contact us you will get someone that actually knows the product in and out and will be able to provide the answer to your question guaranteed.See more
