Toyota Victoria needs to fire most of their staff and re-hire! I've never experienced such dishonesty before at a place that is supposed to be reputable and trustworthy. I wasn't able to open the doors using my fob on my prius and brought my fob in to the parts department to have the batteries replaced hoping that was all that was needed. They said they put new batteries in and told me it was free of charge. Unfortunately the doors still wouldn't open which led me to make an appointment to get a new fob. I was quoted over the phone $400.00 but when I showed up to the appointment, they gave me a quote of $600.00. So I left and didn't go back. I recently went away and left my car at my friend's house. He put in new batteries and told me my doors work just fine. I'm so upset! I can't believe they would have lied to me about this. The inconvenience it has caused is inexcusable. I will never go back there again! Absolutely disgusted with the staff there.
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