Toyota Canada don't deserve to have even a star. I bought 2023 Toyota Tundra Platinum Hybrid and in May 2025 truck broke down where there was no network coverage. I did my effort to take the truck to a safe place. After that they refuse to provide me a loaner vehicle and took the truck far away location from my home location. Then the story starts I asked roadside guys to take the truck to the home location from where I bought the truck originally bht they want me to pay for the whole towing cost not the difference. After 1 and half month Prince George Toyota said they can not handle that so they sent the truck to Edmonton location because of parts are not available and there is no eta on the parts. Well they sent the truck to Edmonton location after 2 months.Now truck is in Edmonton and facing the same problem it is been 3 anf half months still no parts available and no eta on parts. These guys are that much irresponsible they are not able to swap the engine if there is no parts available. In the news they broadcast there was a problem in these model on the engine. I asked them they said there is no recall and never had any engine recall. I am stuck with these guys is there any suggestion of lawyer who can help me to sue them to giving me the hard time. When truck broken Toyota Canada didnot offer me any service to take my family to home. They said I have to take care by my own. They just took their truck that is it.Totally pissed me off. I thought Toyota is a reliable brand that is why I bought that. I am paying for that truck even I am not driving it. Please advise me if there is a solution of that.
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